Open Buy and Sell orders

Hi WA,

For open buy and sell orders on the account page, it’s not clear if the ‘amount’ is gross or principal (both gross and principal buys are allowed). Could the heading text be updated to clarify?

Thanks,
Mark

Hello Mark,

Thank you for your feedback this is invaluable to us.

Could you please let me know, are referring to the website or the app?

Thanks,

Kumar

Hi Kumar,

This is principally for the website: Login → Accounts → ’ View Account’ → scroll to the bottom of the page to see ‘Open buy orders’ and ‘Open sell orders’.

Although I note that on the app it’s also not clearly labelled whether it’s gross or principal open orders (under the activity’ tab)

Cheers,
Mark

@MarkO thank you for clarifying.

We are looking into this.

There is ongoing work regarding the open orders and our team have taken your feedback onboard.

Thanks,
Kumar